1	INTRODUCTION	5
1.1	BACKGROUND	5
1.2	PURPOSE	5
2	PROBLEMS / REQUIREMENTS LIST	6
3	REQUIRED SYSTEM DATAFLOW DIAGRAM	7
4	FAULT MANAGEMENT AGREEMENTS	8
4.1	FMA1: INFORMATION INTERFACES BETWEEN WORKSTREAMS AND INTEGRATION	8
4.2	FMA2: REQUIRED FAULT RESPONSE TIMES	9
5	USER / ROLE DESCRIPTIONS	10
5.1	INTEGRATION TEAM LEADER	10
5.2	WORKSTREAM FAULT ADMINISTRATOR	10
5.3	LIVE ENVIRONMENT FAULT ADMINISTRATOR	10
5.4	INTEGRATION FAULT ADMINISTRATOR	10
5.5	SIT / BIT / IND TESTER	11
5.6	ENVIRONMENT TEAM MEMBER	11
5.7	INDUSTRY WITNESS	11
6	DATASTORE DESCRIPTIONS	12
6.1	D1 FAULT DATABASE	12
6.2	D2 RELEASE NOTES AND FAULTS	12
7	PROCESS DESCRIPTIONS	13
7.1	PROCESS 1	13
7.2	PROCESS 2	13
7.3	PROCESS 3	13
7.4	PROCESS 4 ACCEPT S/W DELIVERY FROM WORKSTREAM	13
7.4.1	Dataflows	13
7.5	PROCESS 5 PERFORM SIT/BIT/IND REGRESSION AND BUG-FIX TESTING	14
7.5.1	Dataflows	14
7.6	PROCESS 6 RECORD NEW FAULT FOUND DURING TESTING	15
7.6.1	Dataflows	15
7.7	PROCESS 7 REVIEW FAULTS	16
7.7.1	Dataflows	16
7.8	PROCESS 8 ACCEPT AD-HOC FAULTS AND UPDATES	16
7.8.1	Advance Release Notes (Workstream)	16
7.8.2	Ad-hoc Fault Updates (Workstream)	17
7.8.3	Live environment	17
7.8.4	Dataflows	17
7.9	PROCESS 9 RESOLVE ENVIRONMENT FAULT	17
7.9.1	Dataflows	18
7.10	PROCESS 10 CONSIDER TESTING IMPLICATIONS OF NON-INTEGRATION OWNED FAULTS	18
7.10.1	Dataflows	18
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